Searching...
 
 
 
 
 
OTB Banner Banner1 OTB Logo Gig Harbor Location Tacoma Location Olympia Location
 
 
 
Visa MasterCard American Express Discover
 

Feedback

Old Town Bicycle works hard to earn and keep your business. We love to hear about the things we are doing right.... and the things we may need to work on.

Please use this form for compliments, complaints, suggestions, etc. regarding your interactions with Old Town Bicycle.

We promise to read every submission and to use your experiences to help make Old Town Bicycle an even better place to shop.

We look forward to hearing from you and thank you very much for taking the time to let us know how we are doing.

 

Name*
Email Address*
Must be a valid e-mail address, e.g. email@domain.com.
Daytime Phone Number*
Subject*
To select or deselect multiple options, hold the "Ctrl" key when clicking.
Tell us about your experience......*
Please don't hold back. We want to hear all the good and all the bad about your time with Old Town Bicycle.
Resolution?
Do you have a suggested resolution if you are submitting a complaint or a criticism?
Date of visit
MM/DD/YEAR
Invoice #
If you have a receipt can you provide us with the invoice #?
Store Location*
Gig Harbor
Olympia
Tacoma
Online / Website
Staff Member
Can we contact you about your experience?*
YesNo

Thank you!

Thanks again for taking the time to let us know how we are doing. Your feedback is vital to us and we really appreciate what you have to say. We may use your experiences as a training tool for staff and/or as information on our website or in future publications. Your personal details will remain confidential and anonymous at all times.

Note: * indicates required information.

 

Feature Items

Specialized High Performance Footbeds
Specialized High Performance Footbeds
$29.99

Specialized's High Performance Footbeds were developed by biomechanical expert, Dr. Andy Pruitt of the Boulder Center For Sports Medicine. Their… [more]

Specialized Airlock Tube (Presta)
Specialized Airlock Tube (Presta)
$12.99 - $13.99

Specialized's Airlock Tubes are flat prevention at its finest. The non-separating sealant inside coats the tube for permanent protection that won't… [more]

Old Town Bicycle Service Package
Old Town Bicycle Service Package
$99.99 - $284.99

There is no better way to keep your bike ready to ride than frequent tune ups. And there is no cheaper way to get tune ups than our Service Packages!… [more]

GT Laguna (20-inch)
GT Laguna (20-inch) - 2016
$279.99

GT's Laguna has the key features of adult mountain bikes, just scaled down for kids. With the light and nimble GT 6061-aluminum frame, powerful… [more]

Specialized Girl's Hotrock 20 Coaster
Specialized Girl's Hotrock 20 Coaster - 2017
$234.99

Specialized's Girl's Hotrock 20 Coaster is an easy way for little kids to step up to big-time fun. It features an aluminum frame built to withstand… [more]

Old Town Bicycle OTB Bib Shorts
Old Town Bicycle OTB Bib Shorts
$79.99

Key Features Triton fabric Torino Pad Bib Short Men's Sizing Made in the USA by Voler, Grover Beach CA [more]

Old Town Bicycle OTB Trail Jersey
Old Town Bicycle OTB Trail Jersey
$69.99

Genesis Fabric Genesis is the new generation of performance fabric. The micro denier Polyester yarns are designed to transport moisture through… [more]

Specialized Women's Lithia Comp Gel Saddle
Specialized Women's Lithia Comp Gel Saddle
$74.99
$99.99

Offering top-notch comfort in a lightweight package, Specialized's Women's Lithia Comp Gel Saddle is one sweet upgrade. It combines the lasting… [more]

Specialized Standard Tube (Presta)
Specialized Standard Tube (Presta)
$5.99 - $10.99

Because it's hard to know when you're going to get a flat, it's always good to have extra tubes on hand. Specialized's Standard Tube is lightweight… [more]

Cannondale Trail 16 Single-Speed Girl's
Cannondale Trail 16 Single-Speed Girl's - 2017
$239.99

Put your youngster on Cannondale's Trail 16 Single-Speed and watch them turn into a burgeoning cyclist. A lightweight aluminum frame rolls on strong… [more]

America's Best Bike Shop 2013Amercia's Best Bike Shop 2014America's Best Bike Shop 2015

Monday - Saturday 10 to 6 & Sunday 12 to 6
Holiday Store Hours

Contact  /  Directions / /