Old Town Bicycle works hard to earn and keep your business. We love to hear about the things we are doing right.... and the things we may need to work on.

Please use this form for compliments, complaints, suggestions, etc. regarding your interactions with Old Town Bicycle.

We promise to read every submission and to use your experiences to help make Old Town Bicycle an even better place to shop.

We look forward to hearing from you and thank you very much for taking the time to let us know how we are doing.


Must be a valid e-mail address, e.g.
To select or deselect multiple options, hold the "Ctrl" key when clicking.
Please don't hold back. We want to hear all the good and all the bad about your time with Old Town Bicycle.
Do you have a suggested resolution if you are submitting a complaint or a criticism?
If you have a receipt can you provide us with the invoice #?

Thank you!

Thanks again for taking the time to let us know how we are doing. Your feedback is vital to us and we really appreciate what you have to say. We may use your experiences as a training tool for staff and/or as information on our website or in future publications. Your personal details will remain confidential and anonymous at all times.